At Blouse Villa, customer satisfaction is our top priority. We take great care in designing and delivering high-quality blouses. However, if you are not completely satisfied with your purchase, we offer a simple and transparent return, refund, and exchange process. Please read the policy carefully before initiating a request.

1. Eligibility for Returns

We accept returns under the following conditions:

  • Products can be returned within 7 days from the date of delivery.

  • The item must be unused, unworn, unwashed, and in the same condition as received.

  • The product must have original tags, labels, and packaging intact.

  • Returns will only be accepted if the product passes our quality inspection.

❌ Non-Returnable Items:

  • Customized, made-to-measure, or altered blouses

  • Products damaged due to misuse or improper handling

  • Items returned without original packaging or tags

2. Refund Policy

Once your returned item is received and inspected by our quality team, you will be notified regarding the approval or rejection of your refund.

  • If approved, the refund will be credited within 7–14 business days.

  • Refunds will be processed to the original payment method used during purchase.

  • Shipping charges, COD fees, or convenience charges (if applicable) are non-refundable.

Please note that refund timelines may vary depending on your bank or payment gateway.

3. Exchange Policy

We offer exchanges in the following cases:

  • Size issues

  • Design issue or product-related concerns

Exchange Conditions:

  • Exchanges are subject to stock availability.

  • If the requested item or size is unavailable, you may choose between:

    • A refund, or

    • Store credit for future purchases

Exchange orders are processed and delivered within 14 business days after approval.

4. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear images or videos of the product and packaging.

After verification, we will arrange a replacement, exchange, or refund as per policy terms.

5. How to Initiate a Return or Refund

  • To initiate a return, refund, or exchange request, please contact our customer support team with your order ID and issue details.
  • Our team will guide you through the return process and provide return shipping instructions if applicable.

6. Return Shipping

  • Customers may be responsible for return shipping charges unless the return is due to a defect or incorrect item.

  • BlouseVilla reserves the right to reject returns that do not meet policy conditions.

7. Policy Updates

  • Blouse Villa reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Changes will be reflected on this page and will apply to future orders.

8. Contact Us

To initiate a return or refund, don’t hesitate to get in touch with us with your order details:

📞 Phone: +91 86676 20824
📧 Email: Info@blousevilla.com
🏠 Address: 162, Mahalaxmi Industrial Society 1, Bamroli Road, Surat, Gujarat – 394210 
“LABDHI READYMADE”